Questions and Enquiries
For Online Order Enquiries
Email us about your order or telephone 0844 855 2424 between 9am - 6pm, 7 days a week. This takes effect from the 24/12. Please have your order number ready.
For Online Product Support
Email us your enquiry or telephone 0844 855 2424 between 9am - 6pm, 7 days a week. This takes effect from the 24/12.
For Stores Product Support
Email us for queries on our store products or telephone 0870 333 2455. 9am - 8pm Mon - Sat, 11am - 5pm Sun.
Gift vouchers
Email us about your order or telephone 0844 855 2424 between 9am - 6pm, 7 days a week. This takes effect from the 24/12.
For Stores Information
Please visit our store information page or call 0870 333 2455. 9am - 8pm Mon - Sat, 11am - 5pm Sun.
Feedback
Email us any feedback on our website and online shopping experience.
Complaints
Email us your complaints or any problems you have encountered when shopping with us.
Marketing and PR
Email us for other questions or comments, e.g. advertising, affiliate programmes...
By Post
Hamleys Customer Services6th Floor
2 Fouberts Place
London
United Kingdom
W1F 7PA
