HELP

For Online Order Enquiries

Email us about your order or telephone 0844 855 2424 between 9am - 6pm 7 days a week.. Please have your order number ready.

For Online Product Support

Email us your enquiry or telephone 0844 855 2424 between 9am - 6pm, 7 days a week.

For Stores Product Support

Email us for queries on our store products or telephone 0870 333 2455. 9am - 8pm Mon - Sat, 11am - 5pm Sun.

Gift vouchers

Email us about your order or telephone 0844 855 2424 between 9am and 6pm, Monday to Friday. Please have your order number ready.

For Stores Information

Please visit our store information page or call 0870 333 2455. 9am - 8pm Mon - Sat, 11am - 5pm Sun.

Feedback

Email us any feedback on our website and online shopping experience.

Complaints

Email us your complaints or any problems you have encountered when shopping with us.

Marketing and PR

Email us for other questions or comments, e.g. advertising, affiliate programmes...

By Post

Hamleys Customer Services
6th Floor
2 Fouberts Place
London
United Kingdom
W1F 7PA

Free Delivery

Free delivery

Get your toys delivered for free when you spend £50 or more online*.

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*Offer applies to UK customers only

Hamleys Newsletter

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Sign up to our email newsletter to find out about all of our latest toys, news, competitions and in-store events.

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Gift Vouchers

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Why not give something extra special to that extra special someone?

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