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Hamleys Help Desk

Our Customer Service team is ready to respond to all of your questions via phone 0371 704 1977 UK (Int +44) or Facebook Messenger.

Please note: email may take longer to respond to in peak periods.

ORDERS

  • Your Hamleys Account
  • Gift Wrap your toys
  • Your Email Preferences

DELIVERIES

  • Destinations
  • Options and Charges
  • Tracking Your Order

RETURNS

  • Online Returns
  • Store Returns
  • Cancelling Your Order

FAQs

  • Do you sell this toy?
  • Can I change my order?
  • Where do I dispose of batteries?

CONTACT US

  • Customer Service Forms
  • Contact our Customer Service Team

 

FIND A STORE

  • Store Locations
  • Options and Charges